Who are The Unreachables? They’re a growing audience of people who aren’t tracked—and therefore can’t be targeted or measured—with traditional tools and platforms. They consume media on mobile devices and OTT. They’re “cord cutters” and “cord nevers.” And they represent tremendous buying power for brands.
The stakes are high—47% of Millennials and Gen Xers appear “unreachable” within standard planning tools, and 66% of their media consumption isn’t tracked, either.
Traditional, panel-based approaches to measurement are old-school technology, designed for old-school media. In this column, Hearts & Science CEO Scott Hagedorn explains the origins of The Unreachables—both technical and philosophical—and how smart companies are starting to combat the problem.
Nearly Half of Millennials and Gen Xers Don't Watch Any Traditional TV: Study
It's pretty scary. We are not reaching young audiences effectively, just over-indexing on older viewers on TV," Hearts & Science CEO Scott Hagedorn tells AdAge in this article, which explores the top findings from Omnicom Media Group's research study about Millennial and Gen X media consumption habits. To be successful, Hagedorn says, marketers have to think creatively not only to reach millennials and Gen Xers, but also to make the most of the opportunity when they do.
"I had a planner come into my office about six months ago, and she was actually in the target of the campaign that she was working on. She used the industry standard planning tools, and did all of the work as she should, then came in, and said, 'Hey, I’m in the target, but this looks like a foreign media plan to me, I don’t watch any of these programs, I don’t consume content this way."
- Scott Hagedorn
CEO, Hearts & Science
The Unreachables: Perspectives
Download this ebook to get insights from Wharton, Hulu, Pandora, Moat, Natori and more. How are these industry leaders using data to help reach The Unreachables? Why is cross-platform measurement so hard? And what would it take to develop an industry standard for measurement, anyway?
In this ebook, we also go deep on the Unreachables themselves—their habits, their patterns, and where they’re spending their time.
Check out this infographic to get the facts and figures behind the Unreachables.
A redefined, expanding media landscape, geopolitical uncertainty, disruptive technology....These are just a few of the Forces of Change Hearts & Science has worked to bring to life with original research and expert analysis from across the industry.
In the era of fake news and ad fraud, Brand Safety and Ad Quality are more important than ever. 70% of Millennials and Gen Xers won’t like, recommend or purchase products from a brand whose ads appear alongside derogatory, hateful or offensive content. We call it “Negative Reach.”
Mobile in-app experiences generate 2X greater biometric intensity than linear television experiences, creating a unique opportunity for brands. But how do you foster persuasive brand experiences—ethically and effectively—in these screens of “Net Attention”?