About | Hearts & Science Australia
What’s the Heart? Science?
We dig deeper into Behaviour
Understanding your customers, what motivates them and their behaviours and journeys. Positioning your brand in all of this to maximise returns. That’s the Heart.
We dig deeper into Data
To be customer centric you need to be where your customers are. To do that effectively you need data. To manage this data you need technology. To decision this data you need insights. That’s the science.
Australia | Our Business, Our People
Hearts & Science was founded in New York in 2016 as a data-driven marketing agency designed from the ground up to rethink legacy media processes. The new approach resulted in client wins exceeding US$4BN in media spend and the agency grew to 800+ people within 12 months. Hearts & Science in Australia enjoyed some early global wins in 2017 and was officially launched in Melbourne and Sydney in 2019 as the third pillar agency of the Omnicom Media Group (OMG), incorporating the existing m2m agency. Hearts & Science Australia services a number of leading Australian and global brands delivering media audiences & insights, media planning, media buying and advisory services alongside SEO (Search Engine Optimisation), MMM (Market Mix Modelling) and Analytics services.
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Jeremy
Bolt CEOPrior to Hearts & Science, Jeremy Bolt was CEO of Annalect and Resolution in Australia working at the intersection of planning, data and technology to drive better media outcomes. Combined with his consulting experience while at Deloitte, various commercial roles and then starting a business which was acquired by Omnicom in 2013, Jeremy brings a blend of business, systems integration and data expertise to deliver on the Hearts promise.
Jeremy is also on the Board of the Beacon Foundation, a not for profit organisation focussed on the attainment of school children to year 12 and is a passionate triathlete having completed both short course (sprint) and long course triathlon (Ironman).
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Richard
Smith Melbourne Managing DirectorAs a student of psychology, the understanding of consumer and employee motivation remains at the heart of Richard’s work. His mission is to maintain team morale and chemistry in the Melbourne office, and can boast record low churn rates.
He has over 25 years of agency experience working directly with brands like GSK, Suzuki, GE, Burger King, Shell and more at Maxus and m2m. Maxus (Now Wavemaker) was founded by Richard for Group M and has since made the top ten agencies globally. While he’s a music lover who can’t really play an instrument, who needs anything else when there’s karaoke?
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Wendy
Gower Sydney Managing DirectorWendy has been with the Australian Hearts & Science team since day one, building a strong culture and environment for growth. She believes in challenging the status quo to create sustainable business growth for clients and continues to lead by example.
Prior to Hearts, Wendy was Managing Director of m2m Sydney for 5 years and saw the business quadruple in size. With over 20 years of experience across large global agencies, Wendy has worked with brands like Apple, Unilever, Sony Pictures and Hyundai. She’s the mother of three beautiful girls, plays golf and still manages to fit Pilates in at least 3x a week.
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Luke
Hutchinson Chief Investment OfficerLuke leads Investment and trading across Hearts & Science and has done since joining in early 2017. He has held roles across Sydney and London and has experience in major categories including but not limited to, FMCG, banking, automotive and tech. Luke offers market intelligence, commercial insight and driving positive value outcomes for our clients.
Luke is passionate about golf, to the point of obsession! when not on the course he can be found running half marathons and frequenting wine regions around Australia ?
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Isabelle
Dunn Chief Digital OfficerIsabelle has spearheaded a broad range of digital marketing disciplines over the past 15 years in the UK and in Australia. From content & partnerships, social, innovation, through to trading negotiation and data consultancy. She is passionate about branded content and seeking new ways to drive scalable innovation. She also has led a number of business transformation projects over the past couple of years – from internal capability re-vamp (operations, process & efficiencies), through to strategic proposition re-fresh (vision, data-led integration, digitisation of traditional channels), as well as data enablement strategies to unlock commercial growth for clients.
Never one to shy away from having an opinion, Isabelle is also an active member of the IAB and MFA industry committees, and is often seen taking part in panel discussions and industry events. On a personal basis, Isabelle has had a life-long passion for cooking and inspiring others to be more adventurous in the kitchen.
Global Leadership
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Ralph
Pardo Chief Executive OfficerAs CEO of Hearts & Science, Ralph brings over 15 years of experience leading talented teams and orchestrating award-winning campaigns for some of the world's most beloved brands. A charismatic leader, champion and coach, Ralph has been at Hearts & Science since its early inception, initially heading up an Omnicom cross-agency team dedicated to AT&T after successfully leading the pitch for the business. He was named one of Adweek’s Media All-Stars in 2018 and his team has won numerous top awards for digital creativity. Since stepping into the U.S. CEO role in September 2020, he’s continued to focus on nurturing and motivating talent, elevating media standards, and bringing unparalleled data solutions to market.
Prior to joining Hearts, Ralph was President at OMD East, where he focused on Unilever and was awarded Adweek’s Global Media Agency of the Year. He spent his early career at Mindshare, where he managed the Sprint account. When he’s not working, Ralph can be found in his native Brooklyn, cycling or hanging with his wife and twin boys.
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Jeff
Wamble Chief Financial OfficerCrunching numbers and deciphering analytics, Jeff lives and breathes where finance meets creativity. He loves perfecting his craft in an evolving environment like advertising and media and is always analyzing spreadsheets to provide additional value for clients. He wears many hats and gives equal attention to Hearts & Science, its employees and its clients.
Jeff has a firm grounding in finance, starting his career as a senior accountant at the Arthur Andersen accounting firm (now Accenture) before becoming the director of finance at Stillking Films Group. He later made his full foray into the media industry as a finance director at Ogilvy and later at OMD.
Jeff’s diverse work background has enabled him to successfully adapt to different personalities across the agency while still providing support as a business partner. A man of many talents, he also spent six years in the Louisiana Army National Guard and earned his MBA from Columbia University.
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Sharon
Cullen President of Integrated InvestmentWhether it’s making a mean guacamole or streamlining digital and programmatic, Sharon always strives for excellence. She is excited to inspire teams at Hearts & Science to put data at the forefront of their investment decisions and knows that this approach will help build trust with clients.
Sharon has been a key part of the Omnicom Media Group family for the last 25 years. From her early stage career in research and sales for A&E and BBDO to the east coast regional director at OMD, Sharon is ready to help others pivot along with an ever-changing media landscape. She was named Media Buyer of the Year by TVWeek in 2018 and has maintained a curious attitude toward continuously learning in the midst of an evolving industry.
But it’s not just accolades and experience that Sharon has been collecting along her career—she also has a diverse set of Brady Bunch paraphernalia. Ask her about it!
